Solutions Implemented:
- Implemented contemporary yet cheerful website design consistent with original website color scheme. Enhanced organization’s image and user navigation with the use of slider billboard on homepage featuring more personal style photographs and key news and mission elements reachable from homepage for easy navigation
- Migration of existing website to a user and volunteer friendly website administration solution for more effective search, content management, organization and information sharing and updates without the need of technical knowledge
- Remote access for easy administration
- Contact form for capturing, identify and qualifying inquiries and leads for future staff and volunteer recruitment, marketing, sales or information use and cross functional team and committee sharing.
- Expanded the use the client’s website to easily attract and process online donations via credit card, debit card or e-check.
Client: A Helping Hand| Senior Home Care Service Organization in Durham, NC
Project Overview: Non profit organization website design & development
Noteworthy Results:
- Increased office admin efficiency, less email spam due to basic lead and CRM tracking process via online form for inquiries, information requests and appointment scheduling, announcements
- Real-time short video tutorials decreased user learning curve and the time lossed with constant training of each new user. Eliminated ineffective traditional user manuals and the bottle neck of relying on one point of contact for all updates or edits. All users have full access to hosted video tutorials from any location
- Increased fundraising contribution potential of existing direct mail campaigns and programs with the inclusion of online donation processing.
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